Rustic Family Name Sign - Custom Metal Wall Art for Weddings & Special Occasions
Shipping & Delivery
Free Standard Shipping on orders over $120 (Worldwide).
Orders under $120: $15.90 Standard Shipping fee.
Express Shipping (5–8 Business Days): $35.00.
Remote US regions (Guam, Alaska, Puerto Rico): $29.90 shipping (no free shipping).
- Processing Time: 3–5 business days.
Estimated Delivery Time:
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US Shipment: 7–13 business days
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Europe Shipment: 7–13 business days
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All Other Countries: 10–25 business days
Return / Refund Policy
At metalsignx.com, we want you to be satisfied with your purchase. If there’s an issue, we’re happy to help.
Eligible for Return/Refund (Within 90 Days)
✔ Customization errors (wrong name, image, or design)
✔ Wrong item received or defective product
✔ Poor quality or incorrect size
Not Eligible for Return/Refund
✘ Returns after 90 days
✘ Non-quality issues with personalized items
✘ Damage caused by misuse
✘ Washed, worn, or soiled items
✘ Change of mind or incorrect size selection
How to Request a Return
1️⃣ Contact us at service@metalsignx.com within 90 days.
2️⃣ Once approved, we’ll provide the return address and instructions.
3️⃣ Items must be unused and in original packaging.
4️⃣ Customers cover return shipping unless the product is defective or incorrect.
Order Cancellation
- Customized orders can be canceled within 24 hours of purchase.
- Non-customized orders can be canceled before shipping.
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